In partnership with:

UKCCF Webinar: Complaints Handling Without a Dedicated Management System

This webinar took place on: 8th July 2021 |12:30pm

Watch the replay of this webinar here: https://attendee.gotowebinar.com/recording/573810245959291403

Join us for our next Complaints Handling session on the 8th July 2021. We will be joined by one of our longstanding members Simply Business who will be sharing their experiences of how they deal with customer complaints.

We will be joined by Lorren Poulson Customer Relations Manager & Phil Pearce Customer Relations Consultant who will be talking us through “Complaints Handling Without a dedicated management system”

Can’t make the live session? The webinar is being recorded, register your details to be sent the replay link shortly after the live session ends. Be sure to invite any colleagues who would also benefit from this presentation. 

Our webinar software is browser based so you can access the webinar from any desktop PC, Laptop, Tablet or Mobile device. Please note: for the best webinar experience, we recommend using Google Chrome to access our platform. Internet Explorer is no longer supported and will not work. 

If you have any further questions regarding this event, please contact Chantelle Newton E: chantelle@uk-ccf.co.ukor call: 07540 227 288. 

Meet our expert panel

Lorren Poulson

Customer Relations Manager
Simply Business

Phil Pearce

Customer Relations Consultant
Simply Business