The UK Contact Centre Forum would like to invite you to join us for our next Best Practice webinar on “Mental Health & Wellbeing in the Workplace”. For this session we are joined by Jo Garland & Jillian Fergusson from the Contact Centre at John Lewis & Partners.
In this session, Jo & Jillian will be covering the following topics:
- Wellbeing strategy tailored to our Contact Centre estate
- Key pillars of Raising Awareness, Promoting Self-Care and Offering Support
- Actions following the pandemic and supporting a workforce from home.
- The future; embedding a Wellbeing culture.
At the end of the webinar, we’ll hold an in-depth Q&A to help you with any questions or queries you may have on the content and guide you on specific complaints handling challenges.
Join us on the 25th February 2021, 12.30 pm – 13.30 pm
Our webinar software is browser based so you can access the webinar from any desktop PC, Laptop, Tablet or Mobile device. Please note: for the best webinar experience, we recommend using Google Chrome to access our platform. Internet Explorer is no longer supported and will not work.
Can’t make the live session? The webinar is being recorded, register your details to be sent the replay link shortly after the live session ends. Be sure to invite any colleagues who would also benefit from this presentation.
If you have any further questions regarding this event, please contact Chantelle Newton E: firstname.lastname@example.org or call: 07540 227 288.