UKCCF Webinar: Mental Health & Wellbeing in the Workplace

14th January 2021 | 12:30pm

In partnership with:

The UK Contact Centre Forum would like to invite you to join us for our next “Mental Health & Wellbeing in the Workplace” webinar on the 14th January 2021 at 12.30pm where we will be joined by Adam Taylor CEO VeriCall Limited. In 2020 Covid-19 brought new working practices and challenges for Contact Centre operators and also for our team members. Adam will discuss the impact of lockdown and homeworking on the mental health in the contact centre as well as strategies to manage and support our teams.’
 
We will also have a Q&A session where you can ask Adam questions and gain some insight into how they are tackling this growing topic especially as we are now in Lockdown 3.
 
We do hope you can join us.

Can’t make the live session? The webinar is being recorded, register your details to be sent the replay link shortly after the live session ends. Be sure to invite any colleagues who would also benefit from this presentation.

Please note: For the best webinar experience, we recommend using Google Chrome to access our platform. Internet Explorer is no longer supported and will not work.

If you have any further questions regarding this event, please contact Chantelle Newton E: chantelle@uk-ccf.co.uk or call: 07540 227 288.

Can’t make the live session? The webinar is being recorded, register your details to be sent the replay link shortly after the live session ends. Be sure to invite any colleagues who would also benefit from this presentation.

Please note: For the best webinar experience, we recommend using Google Chrome to access our platform. Internet Explorer is no longer supported and will not work.

If you have any further questions regarding this event, please contact Chantelle Newton E: chantelle@uk-ccf.co.uk-ccf.co.uk or call: 07540 227 288.

Meet our guest speaker

Adam Taylor, CEO, Vericall Solutions

With over 10 years’ experience managing service operations for pay-TV operators I have a passion for creating solutions that marry the two key functions of delivering great user experiences and maximising revenue. Since launching VeriCall I am now able to use my expertise in designing bespoke solutions for high volume service operations across multi platforms and acquisition routes for our clients.