In partnership with:

Complaints Handling

This webinar was held on: 18th February 2021

Watch the replay of this webinar here:

The UK Contact Centre Forum would like to invite you to join us in the first of a monthly series of webinars designed to highlight best practice in “Complaints Handling”. We are joined by the complaints management team from one of our newest members: TieTa Limited based in Oxfordshire. They will share with you their complaints handling process to support their customers and share some best practice hints and tips.

At the end of the webinar, we’ll hold an in-depth Q&A to help you with any questions or queries you may have on the content and guide you on specific complaints handling challenges.

Join us on the 18th February 2021, 12.30 pm – 13.30 pm

Our webinar software is browser based so you can access the webinar from any desktop PC, Laptop, Tablet or Mobile device. Please note: For the best webinar experience, we recommend using Google Chrome to access our platform. Internet Explorer is no longer supported and will not work.

Can’t make the live session? The webinar is being recorded, register your details to be sent the replay link shortly after the live session ends. Be sure to invite any colleagues who would also benefit from this presentation.

If you have any further questions regarding this event, please contact Chantelle Newton E: or call: 07540 227 288.