Session chaired by: Joanne Regan-Iles, Sigma Connected
Guest speakers: Jo Garland, ASDA. Mark Bellingham, The Very Group. Sean Higgs, TSYS.
The UK Contact Centre Forum would like to invite you to join us for our next best practice webinar on Recruitment & retention.
Over the past 18 months we have had to change the way we attract , recruit , train and retain our Employees Now that we are starting to see restrictions ease how can we as a Industry ensure that we provide are able to fill our current vacancies and continue to create a fantastic career in our Industry
Attraction – Post COVID what do our future employees look for in our Employee Value Proposition
Recruitment – How can we improve the candidate experience at the moment is it too time consuming and future employees want an easy process
Training – How can we engage our new employees and reduce long training programmes – should we recruit for post COVID skills
Retention – What does our Employee Engagement Strategy look like post COVID
We will be holding a Q&A session after the presentation for you to put any questions that you may have to our panel.
Can’t make the live session? The webinar is being recorded, register your details to be sent the replay link shortly after the live session ends. Be sure to invite any colleagues who would also benefit from this presentation.
Please note: For the best webinar experience, we recommend using Google Chrome to access our platform. Internet Explorer is no longer supported and will not work.
If you have any further questions regarding this event, please contact Chantelle Newton E: email@example.com or call: 07540 227 288.