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Testimonials

Michael Pavlou

Michael Pavlou, CEO I-Net Communications

I greatly value our membership of The UK Contact Centre Forum. Trevor Butterworth and his team run events and industry briefings that always very professionally organised and always very well attended. The executive briefings have been particularly instrumental for us in gaining knowledge and insight into the challenges and demands in today’s Contact Centre landscape.

Lorraine Towler, Head of Customer Experience, Neopost

I personally believe that being members of UKCCF has helped us with decisions around our contact centre over the last few years, especially with Agile working, Quality monitoring and Telephony changes.  When I became involved just over 3 years ago, they were my go to, as a novice in this industry, being able to meet like minded individuals, and gain insight into standards, best practice and just how to, was brilliant.

Thank you Trevor and team for all your support.

About UKCCF

The UKCCF is your gateway to a unique network of call & contact centre professionals. Comprising six regional user groups, the UKCCF provides a platform for call centre and customer service professionals to meet and share ideas at a local level.

Contact us

T: 0118 376 9191
E: info@uk-ccf.co.uk

10 Pigott Road, Wokingham,
Berkshire, RG40 1PY

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