Helping you engage the best talent for your contact centre today
… and up-skilling your stars of the future!

We’ve realised (over the last 33 years!) that recruitment with a one-size-fits-all approach never works. To become successful as we are, we’ve had to adapt – that’s why we offer a variety of bespoke solutions to our clients within the Contact Centre industry:

  • Temporary, permanent, contract, full-time and part-time recruitment
  • Full outsourcing of your entire temporary/permanent recruitment
  • Assessment Centre solutions for CSA recruitment and on-boarding
  • An accredited Apprenticeship and Training programme
  • Innovative software solutions to manage the recruitment cycle
  • Expert recruitment advice, consultation and HR seminars
  • Specialist head-hunting for hard-to-find experts

Guaranteed recruitment 

Our unrivalled retention rates are largely due to our ability to create bespoke solutions for every scenario, but also underpinned by our Watertight Guarantee unique to the recruitment industry. If we place someone in a permanent position and they leave within the first 100 days, and we aren’t able to re-fill it for you, we refund you 110%.

That’s how confident we are in our experience and expertise.

Proven track record 

We help clients with their people strategies; for example, improving employee engagement, increasing staff retention or enhancing productivity through a motivated workforce. However in these unpredictable times we know that priorities change and plans shift, that’s why we’re an adaptable bunch with industry experts on hand to support our clients. So if you want to talk to us about innovative recruitment and training solutions, then give us a call.