UKCCF Suppliers

If you would like to feature in our suppliers listing please contact Trevor Butterworth on telephone 07932 669 299 or via email at info@uk-ccf.co.uk

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Multi-Channel Customer Interaction Software
Music & Messaging on Hold
Online Customer Service
Operational Efficiency
Outsourced Contact Centre Services
PCI DSS Compliance
Performance Improvement
Performance Management
Planning & Analytics
Predictive Dialler
Quality Monitoring
Recruitment
Reward & Recognition
SaaS Contact Centre
Self Service
Sharepoint Solutions Specialists
Social Customer Engagement
Social Customer Service
Social Engagement

Social Media
Speech Analytics
Speech Automation
Speech Self Service Packages Solutions
Telecoms
Telephone Coaching Equipment
Training & Development
Unified Communications
Video & Film
Virtual Agent
Virtual Queuing and Callbacks
Visual Communications Solutions
Webchat
Workflow
Workforce Management
Workforce Optimisation
Workforce Solutions
Workspace Provider

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8x8 is the provider of the world's first Communications Cloud that combines unified communications, team collaboration, contact centre and analytics in a single, open and real-time platform.. With…

Aculab was one of the pioneers of computer telephony integration, and has a heritage spanning several decades providing core technology to many, well known contact centre solution providers.Aculab offers…

Who we AreAvizent is a specialist vendor for call centre automation powered by Artificial Intelligence (AI). Avizent is the Official Reseller for SmartAction's cloud-based platform that provides…

Britannic Technologies is an award-winning specialist in the digital transformation of business communications. We help businesses replace clunky infrastructure, communications and processes with…

How you acquire, service, grow and retain customers is all dependent on the contact channels they use face-to-face, by phone, email or webthrough self-service or social and collaborative platformsor…

Operating since 2006, Ciptex provides a complete and secure communications platform that integrates products from leading vendors, hosts them in a secure Private Cloud and delivers them via dedicated network…

Cloud Contact Centre Respond, serve and sell with cloud contact centre from iNet. Hyper secure, resilient cloud platform Harnessing BT’s 21 Century Network (21CN), iNet delivers a complete…

Jabra provides contact centres with a powerful way to satisfy more customers. Jabra headsets are designed to fit the unique needs of contact centres that want to meet their customers expectations…

Macro 4, a division of UNICOM Global, develops software solutions that accelerate business transformation. Macro 4’s enterprise information management solutions make it easy for companies to…

Orlo empowers organisations to harness the power of real human connection to create amazing online customer experiences and inspire positive emotions, influencing behaviour at scale. Orlo’s…

Portal are a strategic property and facilities partner and market leaders in the provision of Managed Office Solutions (MOS). MOS is a property search, workspace and facilities management solution…

PSD Customer Contact: An OverviewEstablished in 1992 PSD’s Customer Contact practice specialises in recruiting mid to senior management and director level roles across the UK and Internationally.…

Puzzel builds on over 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel encompasses voice, email, Chat, SMS and leading mobile messaging and…

RSVP Media Response is a sales and service agency providing outsourced call centre solutions from both our London and Manchester offices. We have been delivering call centre solutions for…

ACDWhen it comes to designing your contact centre solution, it's essential that you take advantage of current industry best practice and the most appropriate technologies to optimise your customer…

Who is Serenova? From our 2001 beginnings as LiveOps, we launched a next-generation omni-channel cloud contact centre solution, CxEngage, in 2016 utilising the global data centre scale and industry-leading…

Gala Technology provide affordable secure and PCI DSS compliant payment solutions for merchants, businesses and contact centres processing Cardholder Not Present (CNP) transactions. Their cloud based…

SVL Business Solutions is the UK’s most experienced provider of multimedia interaction recording and advanced contact centre applications. With a unique portfolio of enterprise, branch office and…

Synthetix was founded in 2001 and since then has become a leading innovator in creating multi-channel online customer service software. We believe that customer service across all customer touch-points…

Helping you engage the best talent for your contact centre today … and up-skilling your stars of the future! We’ve realised (over the last 33 years!) that recruitment with a one-size-fits-all…

Expolink is a leading global provider of confidential whistleblowing hotlines, contact centre services and incident and case management software solutions. Our whistleblowing hotline service provides…

Expolink Europe is a highly-regarded specialist in outsourced multi-channel contact centre and fulfilment solutions. Our services incorporate email, social media and web chat response, in addition…

8x8 is the provider of the world's first Communications Cloud that combines unified communications, team collaboration, contact centre and analytics in a single, open and real-time platform.. With…

Who we AreAvizent is a specialist vendor for call centre automation powered by Artificial Intelligence (AI). Avizent is the Official Reseller for SmartAction's cloud-based platform that provides…

Britannic Technologies is an award-winning specialist in the digital transformation of business communications. We help businesses replace clunky infrastructure, communications and processes with…

Cloud Contact Centre Respond, serve and sell with cloud contact centre from iNet. Hyper secure, resilient cloud platform Harnessing BT’s 21 Century Network (21CN), iNet delivers a complete…

Jabra provides contact centres with a powerful way to satisfy more customers. Jabra headsets are designed to fit the unique needs of contact centres that want to meet their customers expectations…

Macro 4, a division of UNICOM Global, develops software solutions that accelerate business transformation. Macro 4’s enterprise information management solutions make it easy for companies to…

Orlo empowers organisations to harness the power of real human connection to create amazing online customer experiences and inspire positive emotions, influencing behaviour at scale. Orlo’s…

Portal are a strategic property and facilities partner and market leaders in the provision of Managed Office Solutions (MOS). MOS is a property search, workspace and facilities management solution…

Puzzel builds on over 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel encompasses voice, email, Chat, SMS and leading mobile messaging and…

RSVP Media Response is a sales and service agency providing outsourced call centre solutions from both our London and Manchester offices. We have been delivering call centre solutions for…

ACDWhen it comes to designing your contact centre solution, it's essential that you take advantage of current industry best practice and the most appropriate technologies to optimise your customer…

Helping you engage the best talent for your contact centre today … and up-skilling your stars of the future! We’ve realised (over the last 33 years!) that recruitment with a one-size-fits-all…

Expolink Europe is a highly-regarded specialist in outsourced multi-channel contact centre and fulfilment solutions. Our services incorporate email, social media and web chat response, in addition…

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