Intrum is Europe’s largest Credit Management company employing 10,000 people in 25 countries servicing 80,000 clients. The business offers credit management services utilising a suite of market leading, integrated technologies which have been subject to internal and external development in order to deliver optimisation. This includes omni-channel contact strategies incorporating a blend dialler, speech analytics and customer self-serve portal. Intrum UK is leading the way developing sophisticated collections services. The business has gained a wealth of experience having processed and managed portfolios from a number of business sectors. Intrum UK has leveraged investments in systems, people and technology to provide services, and operate in partnership with clients, in order to develop solutions that meet their needs. This ensures that Intrum’s expertise are transferred and maintained, and most importantly, ensure the client’s brand and reputation is fully protected. Our services include:
  • White label collections
  • BPO/Carveouts (Collections)
  • DCA Collections
  • Multinational collections
  • Debt Purchase
Our collections solutions are designed to be bespoke to meet clients requirements so that they can benefit from our experience and investment today, allowing them to concentrate on their core business activities whilst knowing their customers are receiving the right treatment. Intrum UK has achieved Investor in Customers (IIC) GOLD rating for seven consecutive years and has a customer NPS of +59. For further details on our services then please contact: Phil Hickson Email: Phil.hickson@intrum.com Mobile : 07776 513 535 Website : https://www.intrum.co.uk/business-solutions/