Delivering powerful customer experiences and communications at scale, which perfectly blend automation and human empathy, is a key focus for many business leaders.
But embedding the correct strategy, processes and technology will allow you to turn your audience into advocates, social connections into customers, and encourage those that matter to see online as a great way to talk to you.
Building on the huge success of the first Future CX, Orlo and the UKCCF have again partnered to bring you an event full of the biggest, most diverse brands and inspiring speakers who will share their successful social media and CX stories, strategies and best practices.
The next Future CX takes place on Wednesday 27th November in Central London at Atmosphere 28, with stunning views across the River Thames and Westminster.
This event will help you keep up with the rapid pace of change and driving clear results from your multi-channel CX and marketing activities.
Hear behind the scenes secrets from;
- HSBC – Global Head of Social Media Governance
- Three Mobile – Digital Interactions Manager
- The Met Office – Content and Social Media Lead
- The Behavioural Architects – Associate Director
- Anglian Water – Communications Lead
- Martin Hill-Wilson – CX Engagement Specialist
More brand speakers TBC
Registration opens at 9.00am and the event begins at 10.00am. Lunch and refreshments will be served throughout the day, with the event closing at 4.00pm.
If you require any further information regarding this event, please contact Trevor Butterworth on +44 (0) 118 376 9191 or +44 (0) 78932 669 299 email: firstname.lastname@example.org.