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Fighting the Credit card fraud pandemic in the Contact Centre Industry

This webinar was held on: 17th June 2020

Watch the replay of this webinar here: https://event.webinarjam.com/go/replay/49/k6l82uz2hw2izpa1

In this webinar, three compliance and fraud prevention specialists, Debbie Bicker (SVL) Steven Jones (Gala Technology) and John Greenwood (Thought Leadership Compliance 3) talk about the impact of Credit Card fraud on the UK & Ireland Contact Centre Industry during this Coronavirus Pandemic and beyond.

Key takeaways from the event will be;
– The scale and impact of the current crisis.
– Why we got here.
– What this means for: Your customers. Your organisation. Your reputation and vitally, your staff’s safety.
– What you can do to avoid fraud.
– What your legal obligations are.