Aculab was one of the pioneers of computer telephony integration, and has a heritage spanning several decades providing core technology to many, well known contact centre solution providers.Aculab offers a wide range of development APIs to serve the evolving needs of automated and interactive, customer care systems. Aculab offers APIs for voice, data, fax, SMS, […]
Cloud Contact Centre Respond, serve and sell with cloud contact centre from iNet. Hyper secure, resilient cloud platform Harnessing BT’s 21 Century Network (21CN), iNet delivers a complete contact centre technology solution. With 99.999% uptime and a Tier 1 carrier network, our solution is designed for businesses with stringent network security and compliance requirements. All of […]
Jabra provides contact centres with a powerful way to satisfy more customers. Jabra headsets are designed to fit the unique needs of contact centres that want to meet their customers expectations and deliver a superior customer experience, whilst always ensuring productivity. At Jabra we have unique expertise through professional sound- we help organisations, large and small […]
The UKCCF is your gateway to a unique network of call & contact centre professionals. Comprising six regional user groups, the UKCCF provides a platform for call centre and customer service professionals to meet and share ideas at a local level.
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