With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as well as the practicalities of making advanced software deliver to its full potential. We know the industry and we deliver results – powering 4 million customer […]
PCI DSS Compliance
Multi-Channel Contact Centre… ContactOne’s Digi Desk is a cloud based solution which, is hosted in two high availability data centre’s within the United Kingdom. Digi Desk easily manages customer contacts across voice and multiple digital channels, including social media, email and web chat. Advanced Workflow… Using advanced workflow, contacts can be automatically assigned to specific […]
Eckoh specialises in customer engagement technology and secure payment solutions. We enable businesses to deliver outstanding customer experiences by bringing their customer service and contact centre channels together in a way that is consistent, optimised and secure. Scalable, Stable and Secure solutions: providing connected customer journeys through every channel, boosting agent productivity and reducing operational […]
Gala Technology provide affordable secure and PCI DSS compliant payment solutions for merchants, businesses and contact centres processing Cardholder Not Present (CNP) transactions. Their cloud based technology removes all the sensitive card data from the merchant environment, thus reducing the scope of PCI DSS controls and requirements. It requires no additional hardware or amendments to […]
About UKCCF
The UKCCF is your gateway to a unique network of call & contact centre professionals. Comprising six regional user groups, the UKCCF provides a platform for call centre and customer service professionals to meet and share ideas at a local level.
Contact us
T: 07932 669 299
E: info@uk-ccf.co.uk
10 Pigott Road, Wokingham,
Berkshire, RG40 1PY
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