Online Customer Service

Britannic Technologies is an award-winning specialist in the digital transformation of business communications. We help businesses replace clunky infrastructure, communications and processes with future-proofed technologies and ways of working that improve the customer experience and modernise your workplace; everything you need to grow business value! Say goodbye to dissatisfied customers, disgruntled employees and processes that […]

ACDWhen it comes to designing your contact centre solution, it’s essential that you take advantage of current industry best practice and the most appropriate technologies to optimise your customer contact centre performance. With Sabio you benefit from our Avaya ACD experience gained over 16 years and hundreds of successful deployments. Our skills as an Avaya Connect […]

Synthetix was founded in 2001 and since then has become a leading innovator in creating multi-channel online customer service software. We believe that customer service across all customer touch-points should be simple, efficient and, above all, consistent, which is why knowledge is at the heart of what we do. Our technology has assisted in reducing […]