Online Customer Service

Britannic Technologies is an award-winning specialist in voice communications, systems integration and managed services. With over 30 years’ experience in delivering efficient communication ecosystems across a wide range of sectors including finance, hospitality, housing, insurance, legal and professional services Britannic Technologies is a trusted partner in leveraging communication technology to streamline contact centre operations and […]

ACDWhen it comes to designing your contact centre solution, it’s essential that you take advantage of current industry best practice and the most appropriate technologies to optimise your customer contact centre performance. With Sabio you benefit from our Avaya ACD experience gained over 16 years and hundreds of successful deployments. Our skills as an Avaya Connect […]

Synthetix was founded in 2001 and since then has become a leading innovator in creating multi-channel online customer service software. We believe that customer service across all customer touch-points should be simple, efficient and, above all, consistent, which is why knowledge is at the heart of what we do. Our technology has assisted in reducing […]

Expolink Europe is a highly-regarded specialist in outsourced multi-channel contact centre and fulfilment solutions. Our services incorporate email, social media and web chat response, in addition to traditional inbound and outbound call handling services. Our tailor-made solutions help businesses of all sizes and sectors reduce costs, improve profitability and provide exceptional 24/7 customer services. With […]