Multi-Channel Communications

Cloud Contact Centre Respond, serve and sell with cloud contact centre from iNet. Hyper secure, resilient cloud platform Harnessing BT’s 21 Century Network (21CN), iNet delivers a complete contact centre technology solution. With 99.999% uptime and a Tier 1 carrier network, our solution is designed for businesses with stringent network security and compliance requirements. All of […]

Macro 4, a division of UNICOM Global, develops software solutions that accelerate business transformation. Macro 4’s enterprise information management solutions make it easy for companies to go digital, personalise customer communications and unlock the value of their corporate content. Our Columbus customer communications management (CCM) software solution enables organisations to build customer loyalty through personalised multi-channel interaction. […]

Puzzel builds on over 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel encompasses voice, email, Chat, SMS and leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today’s omni-channel and mobile environments. Puzzel can be adapted […]