Multi-Channel Cloud Contact Centre

With Experience Communications as a Service (XCaaS), 8×8 delivers a single platform for cloud-native contact centre, voice, team chat, meetings and embeddable communications. 8×8 is transforming the future of business communications with powerful enterprise-class API solutions and integrations such as 8×8 Voice for Microsoft Teams. Empower your staff to work smarter and collaborate smarter wherever […]

Multi-Channel Contact Centre… ContactOne’s Digi Desk is a cloud based solution which, is hosted in two high availability data centre’s within the United Kingdom. Digi Desk easily manages customer contacts across voice and multiple digital channels, including social media, email and web chat. Advanced Workflow… Using advanced workflow, contacts can be automatically assigned to specific […]