Multi-Channel Cloud Contact Centre

Britannic Technologies is an award-winning specialist in the digital transformation of business communications. We help businesses replace clunky infrastructure, communications and processes with future-proofed technologies and ways of working that improve the customer experience and modernise your workplace; everything you need to grow business value! Say goodbye to dissatisfied customers, disgruntled employees and processes that […]

Cloud Contact Centre Respond, serve and sell with cloud contact centre from iNet. Hyper secure, resilient cloud platform Harnessing BT’s 21 Century Network (21CN), iNet delivers a complete contact centre technology solution. With 99.999% uptime and a Tier 1 carrier network, our solution is designed for businesses with stringent network security and compliance requirements. All of […]

Who is Serenova? From our 2001 beginnings as LiveOps, we launched a next-generation omni-channel cloud contact centre solution, CxEngage, in 2016 utilising the global data centre scale and industry-leading resilience of AWS, and leveraging many of their native features. We’re a US-headquartered organisation, but sell, deploy and support UK, Ireland & European projects via our UK team […]