VoiceSage is a proactive customer engagement service provider that helps its customers remodel their outbound processes using high response, automated, contact media such as interactive voice messaging and SMS. Established in 2003 and leading the market in proactive customer service and contact, VoiceSage works every day with clients to change their ROI paradigm, achieve improved […]
Governance and Ethics
Expolink is a leading global provider of confidential whistleblowing hotlines, contact centre services and incident and case management software solutions. Our whistleblowing hotline service provides an independent channel through which employees can report their concerns in confidence about wrongdoing within their organisation. Founded more than 20 years ago, we were Europe’s first outsourced whistleblowing provider. […]
The UKCCF is your gateway to a unique network of call & contact centre professionals. Comprising six regional user groups, the UKCCF provides a platform for call centre and customer service professionals to meet and share ideas at a local level.
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