Digital Customer Experience

Who we AreAvizent is a specialist vendor for call centre automation powered by Artificial Intelligence (AI).  Avizent is the Official Reseller for  SmartAction’s cloud-based platform that provides AI driven customer self-service. The SmartAction AI Powered Virtual Agent Solution SmartAction mixes virtual AI agents with your live agents to automate repetitive conversations in voice, chat, and […]

Britannic Technologies is an award-winning specialist in the digital transformation of business communications. We help businesses replace clunky infrastructure, communications and processes with future-proofed technologies and ways of working that improve the customer experience and modernise your workplace; everything you need to grow business value! Say goodbye to dissatisfied customers, disgruntled employees and processes that […]