Cloud Contact Centre

With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as well as the practicalities of making advanced software deliver to its full potential. We know the industry and we deliver results – powering 4 million customer […]

With Experience Communications as a Service (XCaaS), 8×8 delivers a single platform for cloud-native contact centre, voice, team chat, meetings and embeddable communications. 8×8 is transforming the future of business communications with powerful enterprise-class API solutions and integrations such as 8×8 Voice for Microsoft Teams. Empower your staff to work smarter and collaborate smarter wherever […]

  Learn more and request a demo at www.talkdesk.com.   Weblink: talkdesk.com Twitter Handle: @talkdesk LinkedIn Company Page: https://www.linkedin.com/company/talkdesk/ Facebook Page: https://www.facebook.com/Talkdesk Address: 535 Mission Street, 12th Floor, San Francisco, CA 94105, US / Framework House, 1-3 Church Lane, Snaith, Goole, East Yorkshire, DN14 9HN

Multi-Channel Contact Centre… ContactOne’s Digi Desk is a cloud based solution which, is hosted in two high availability data centre’s within the United Kingdom. Digi Desk easily manages customer contacts across voice and multiple digital channels, including social media, email and web chat. Advanced Workflow… Using advanced workflow, contacts can be automatically assigned to specific […]

Gala Technology provide affordable secure and PCI DSS compliant payment solutions for merchants, businesses and contact centres processing Cardholder Not Present (CNP) transactions. Their cloud based technology removes all the sensitive card data from the merchant environment, thus reducing the scope of PCI DSS controls and requirements. It requires no additional hardware or amendments to […]