How you acquire, service, grow and retain customers is all dependent on the contact channels they use face-to-face, by phone, email or web through self-service or social and collaborative platforms or via your partners’ channels Ensuring a consistent, brand-aligned, joined-up experience across them all is vital. So, you want to optimise your customer channels first […]
The UKCCF is your gateway to a unique network of call & contact centre professionals. Comprising six regional user groups, the UKCCF provides a platform for call centre and customer service professionals to meet and share ideas at a local level.
T: 0118 376 9191
10 Pigott Road, Wokingham,
Berkshire, RG40 1PY