ACDWhen it comes to designing your contact centre solution, it’s essential that you take advantage of current industry best practice and the most appropriate technologies to optimise your customer contact centre performance. With Sabio you benefit from our Avaya ACD experience gained over 16 years and hundreds of successful deployments. Our skills as an Avaya Connect […]
Automatic Call Distribution (ACD)
The UKCCF is your gateway to a unique network of call & contact centre professionals. Comprising six regional user groups, the UKCCF provides a platform for call centre and customer service professionals to meet and share ideas at a local level.
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