Britannic Technologies is an award-winning specialist in the digital transformation of business communications. We help businesses replace clunky infrastructure, communications and processes with future-proofed technologies and ways of working that improve the customer experience and modernise your workplace; everything you need to grow business value! Say goodbye to dissatisfied customers, disgruntled employees and processes that beat around the bush.
We’ve got over 30 years’ experience in delivering efficient communication ecosystems across a wide range of sectors including finance, hospitality, housing, insurance, legal and professional services. Leading brands such as Trailfinders, Grange Hotels, Markerstudy Group and the Kennel Club have partnered with us to transform their communications, customer analytics, efficiency, productivity and resilience with world-leading technology, innovative middleware, flexible and adaptive cloud service architecture and professional services. Our customer experience practice advises midsize and large businesses across the UK.
> Most Innovative ICT Solutions Providers for Business 2019 – Winner
> Best Contact Centre Solution 2018 – Finalist
> Corporate Reseller of the Year 2018 – Finalist
Talk to us about·
Contact centre design, implementation and maintenance
Customer experience strategy
Robotic Process Automation (RPA)
Contact centre gamification
Integrated voice, video, messaging, data and software applications
Flexible, cloud-hosted contact centre platforms
Management reporting and training tools
Compliant call recording
Network and infrastructure requirements
Britannic Technologies Ltd | Britannic House | Merrow Business Park | Guildford | Surrey | GU4 7WA+ 44 (0)1483 242526