Britannic Technologies is an award-winning specialist in voice communications, systems integration and managed services. With over 30 years’ experience in delivering efficient communication ecosystems across a wide range of sectors including finance, hospitality, housing, insurance, legal and professional services Britannic Technologies is a trusted partner in leveraging communication technology to streamline contact centre operations and boost customer experience.
We have helped leading brands such as Trailfinders, Grange Hotels, Markerstudy Group and James Hargreaves to improve communications, customer analytics, efficiency, productivity and resilience with world-leading technology, innovative middleware, flexible and adaptive cloud service architecture and professional services. Our Customer Experience Practice advises midsize and large businesses across the UK.
> CNA Best Enterprise Cloud Solution Finalist 2016
> Mitel Contact Centre Partner of the Year 2015
> CNA Best Enterprise Contact Centre 2014
Talk to us about
- Contact centre design, implementation and maintenance
- Integrated voice, video, messaging, data and software applications
- Flexible, cloud-hosted contact centre platforms
- Management reporting and training tools
- Compliant call recording
- Network and infrastructure requirements
- Customer Experience Strategy
Britannic Technologies Ltd | Britannic House | Merrow Business Park | Guildford | Surrey | GU4 7WA
+ 44 (0)1483 242526