The UKCCF Awards recognises individual, team and company best practice amongst the UK’s 6000+ contact centres – rewarding innovation, team-working, employee engagement, the delivery of superb Customer Experience and more.
The provisional date for the 2020 UKCCF Awards Gala Dinner is the 30th October 2020.
Please check back for confirmation.
2020 National Awards
The nomination forms for the 2020 UKCCF Awards are available to download now. Dates for final submissions will be released shortly.
Agent of the Year
Best Contact Centre Workplace
Best Customer Experience
Best Health & Well Being Programme of the Year
Best use of Technology
Complaints Management Team of the Year
Customer Experience Manager of the Year
Customer Experience Team of the Year
Customer Service Team of the Year
Digital Transformation Programme of the Year
Employee Engagement Strategy of the Year
Going the Extra Mile
Head of Contact Centre – Director of the Year
HomeAgent Operation of the Year
Industry Newcomer of the Year
Large Contact Centre of the Year
Manager of the Year
Medium Contact Centre of the Year
Outsourcing Partnership of the Year
Public Sector Contact Centre of the Year
Recruitment Team of the Year
Small Contact Centre of the Year
Social Media Customer Service Team of the Year
Support Person of the Year
Support Team of the Year
Team Leader of the Year
Awards Nomination Forms
To nominate your colleagues, teams or contact centre(s) for the UKCCF National Contact Centre Awards 2019, please complete the form below and select which categories you would like to enter. Your selected nomination forms will then be emailed directly to you.
The UKCCF is your gateway to a unique network of call & contact centre professionals. Comprising six regional user groups, the UKCCF provides a platform for call centre and customer service professionals to meet and share ideas at a local level.