The UKCCF National Awards 2023
Nominations for the 2023 awards are now open
Congratulation to our 2022 winners
Check out who won what below!
We are awaiting the official photographs from the evening, these will be uploaded shortly.
The Judges
Our judges have been hard at work sifting through all the nominations.
The Sponsors
Large Contact Centre of the Year
Medium Contact Centre of the Year
Agent of the Year
Small Contact Centre
of the Year
Best Customer
Experience
Industry Newcomer
of the Year
Best Improvement Strategy
Head of Contact Centre/Director
Customer Service Team of the Year
Contact Centre Manager of the Year
Congratulations to our 2022 winners!
Individual Awards
Agent of the Year
Rebecca Bridgeman
Conah Prosser
John Staples
Bradley Hall
Team Leader of the Year
Laura Arnold
Edward Evans
Claire Jones
Elizabeth Thompson
Nicky Mercer
Manager of the Year
Karen Apling
Phil Stringer
Head/Director of the Year
Clint Hydes
Caitlin Neary
Industry Newcomer of the Year
Marnie Wilson
Dan Farrow
Amelia Townsend
Support Person of the Year
Yvonne Hart
Jim Williams
Scott Williams
Sarah Weaver
Going the Extra Mile
Thomas Nicholls
Jennie Podger
Carrina Erdos
Th block immediately below this text is an anchor and only needs to appear at top of the first section section. This anchor is for the Teams button above. Please remove this text block!
Team Awards
Customer Service Team of the Year
Recruitment Team of the Year
Support Team of the Year
Complaints Management Team of the Year
Th block immediately below this text is an anchor and only needs to appear at top of the first section section. This anchor is for the Company button above. Please remove this text block!
Company Awards
Best Customer Experience of the Year
Best Health & Wellbeing Programme
Best use of Technology
Employee Engagement Strategy of the Year
Best Improvement Strategy
Best Outsourcing Partnership
James Hay Partnership
with
FNZ
Lemon Contact Centre
with
Goodshape
whistl
with
TOCA Social
Best Contact Centre Workplace of the Year
Small Contact Centre of the Year
Medium Contact Centre of the Year
Large Contact Centre of the Year
2022 UKCCF National Awards Programme
UKCCF Awards Gala Dinner Gallery
