ArvatoTalks – ‘Transforming customer experience in automotive’

12th March 2020 | Birmingham

In partnership with:

The automotive industry is going through the greatest period of transformation since the end of the 19th century. But this is just the start.

How will electric and driverless vehicles spark changes for your brand, your customers and infrastructures? Which players are taking control of the market and who has their foot off the gas? Which are the main disruptor brands accelerating change and steering the future direction of the industry?

Over the next decade, the connected car will pave the way for a revolution in service delivery and how your customers interact with your brand.

This event will offer you the opportunity to interact with industry experts and colleagues from a broad selection of leading brands, including BMW, in an open forum, round table discussion.

10.30 | Welcome
11.00 | Quentin Willson Talk
11.40 | Industry round table forum
13.00 | Lunch
15.00 | Drinks reception
16.00 | Close

If you require any further information regarding this event, please contact Trevor Butterworth on +44 (0) 118 376 9191 or +44 (0) 78932 669 299 email:


Peel’s Restaurant @
Michelin-starred Hampton Manor
Shadowbrook Lane
B92 0EN

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