UK Contact Centre Forum

Delivering industry events across the UK.

Industry events across the UK

The UK Contact Centre Forum Ltd. is your gateway to a unique network of call & contact centre professionals.

Comprising six regional user groups, the UKCCF provides a platform for call centre and customer service professionals to meet and share ideas at a local level.

Explore UKCCF

The UK Contact Centre Forum Ltd. is your gateway to a unique network of call & contact centre professionals.

Comprising six regional user groups, the UKCCF provides a platform for call centre and customer service professionals to meet and share ideas at a local level.

About UKCCF

Webinar Library

UKCCF Members

Industry Research

UKCCF National Awards

The UKCCF National Awards programme recognises individual, team and company best practice amongst the UK’s 6000+ contact centres – rewarding innovation, team-working, employee engagement, the delivery of superb Customer Experience and more.

An announcement regarding the UKCCF Awards Programme for 2021 will be made shortly.

View our awards categories